Get in Touch
We're Here to Help
Whether you have a question about our products, need support, or just want to share feedback, our team is ready to assist you.
Reach Us Directly
Mailing Address
P.O. Box 45157-00200,
Nairobi, Kenya
Mombasa Branch
Nkrumah Road, Mombasa
Tel: +254 722 123 456
Office Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM (Customer Support Only)
Sunday: Closed
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Send Us a Message
Our team usually responds within 24 business hours.
Multi‑Lingual Support
English, Swahili, and French speaking representatives available.
Dedicated Account Managers
For corporate clients and group schemes, we assign a personal manager.
Quick Response
Average first response time: under 2 hours on working days.
Still Have Questions?
Browse our frequently asked questions or get in touch with our support team.